The Physio, Rehab & Health Clinic
Frequently asked questions
Do I need a referral to book a consultation?
No, you do not need a referral from a doctor to see us however we frequently work alongside our
patients treating doctors to get the best outcome.
Should I bring anything to my consultation?
If you have any X-rays, scans or doctors letters that will assist in our assessment bring them along otherwise, just come in comfy clothes.
How long will my session be?
Your initial consultation is an hour long and the follow-up session is ½ hour long.
If acupuncture is added to your session this will be an extra 20mins.
Can I claim my session on my health fund?
Yes, we have HICAPS facilities onsite that will give you an instant rebate. You will just need to pay the gap and this amount depends on your level of cover and health fund.
Where can I park?
There is 1hr parking in front of the clinic from 10am onwards, off street parking in the side streets
either side of the clinic and FREE parking in the Aldi complex on the corner.
Can I use my EPC form given to me from my GP?
Yes, you can however you must pay up front and a rebate will be transferred back to your debit card
or bank account from Medicare.
COVID – 19 information
We are still open as we are considered an essential service. We take all the necessary precautions to ensure your safety. This includes strict hygiene practices, mask wearing, QR code check-ins and screening prior to booking a consultation. Telehealth services are also available to book online or give us a call.